Understanding Billing for Excess Minutes: When Will You be Charged?
Our Starter and Premium Plans comes with a "starter pack" of minutes each month.
With our Starter plan, you'll receive a generous allocation of 500 minutes included in your monthly subscription. In the event that you exceed this limit, any additional minutes used will incur a charge of $0.06 per minute.
For those seeking a more comprehensive option, our Premium plan provides an extensive allotment of 4000 minutes per month. Should you surpass this allocation, any extra minutes utilized will be billed at a rate of $0.05 per minute.
So when am I charged for the extra minutes?
Those minutes are then calculated at the end of the month and charged on your next billing period. So if you used extra minutes in June, you would be charged for those minutes in your July to August billing cycle.
In order to set billing overage alerts ($1.00 minimum) you can view this article.